We place great importance on intellectual property rights, which include copyrights, trademarks, patents, designs, and trade secrets. Protecting these rights is a priority for us, and we work diligently to ensure that all products and images on our website are lawful. However, due to the vast range of items available, there may be occasional unintentional oversights.
If you are a rights holder or an authorized representative and believe that any product on our website infringes upon your rights, we kindly ask you to reach out to us promptly. We are dedicated to taking immediate action to protect your legitimate rights.
To file a copyright or trademark complaint, please send us the following information via email at [email protected]:
1. Proof of your identity, confirming that you are the rightful owner or an authorized representative of the product or image in question.
2. A detailed description of the work or material involved, including its exact location on our website (product URL).
3. Adequate contact information for us to reach you, such as your address, phone number, or email address.
4. A statement expressing your genuine belief that the disputed use is not authorized by the copyright holder or other intellectual property owner, their agent, or the law.
5. Identification of the intellectual property that you claim has been infringed on our website (e.g., "XYZ Copyright," "ABC Trademark, Registered No. 123456, Registered 1/1/04"). In cases of trademark infringement, please provide the trademark registration number or a link to the original publication platform, the URL of the infringing work/image, and any additional evidence supporting your ownership or authorization to use the trademark.
6. A declaration verifying the accuracy of the information provided and, under penalty of perjury, asserting that you are the rightful intellectual property owner or an authorized representative.
Please note that our email address, [email protected], is specifically for copyright-related complaints. For other inquiries, please direct your questions to our customer support team. We are fully committed to addressing any issues related to alleged intellectual property disputes in a timely manner and ensuring the protection of owners' rights.
We genuinely encourage truthful and fair complaints, treating each one with the utmost seriousness. However, please be aware that submitting a false notification of infringement may result in legal consequences, including damages and attorney fees. If you are unsure about the material in question, we highly recommend consulting a legal professional before filing a notice. We greatly appreciate your commitment to protecting intellectual property rights, and we look forward to working with you to ensure proper legal protection.
Let’s get in touch
Email : [email protected]
Time : Mon - Fri : 9 AM - 6PM (GMT+8)
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